Job Details

Job Details
• Position Type: Permanent, Full-time
• Start Date: As soon as possible
• Salary: $36.60 per hour
• Hours: 40 hours per week
• Vacancies: 1
• Work Location:
o Remote (no office space provided)
o Hybrid (combination of in-person and remote work as needed)
o 300 – 852 Fort Street, Victoria, BC V8W 1H2, Location: British Columbia
Languages Required
• English (fluent)

Education & Experience
• Post-secondary certificate or diploma in a relevant field (or equivalent experience)
• Experience Required: 1 year to less than 2 years in a similar support/IT role

Work Setting
• Help Desk / IT Support

Benefits
• Health Care Plan
• Dental Plan
• Vision Care Benefits
• Paramedical Services Coverage

Why Join Ammolite Technology?
At Ammolite Technology, we’re passionate about delivering tech solutions that make a difference. As part of our team, you’ll enjoy the flexibility of remote or hybrid work, a supportive environment, and comprehensive health benefits — all while contributing to meaningful tech innovation.

How to Apply
Please submit your resume directly to Ammolite Technology at careers@ammolitetech.com.

Job Description

Key Responsibilities
• Provide first-line support to users experiencing hardware or software issues
• Grant and manage user access to computer networks and systems
• Offer technical advice and training to users
• Set up and configure workstations, operating systems, and required software
• Ensure proper installation of cables and networking hardware
• Deliver outstanding customer service and technical support

Technical Skills & Specializations
• iOS, Mac OS
• Microsoft Active Directory
• Networking (hardware, software, security)
• Servers and communication software
• Desktop applications and troubleshooting

Requirements
• Must have internet access and a personal computer
• Basic security clearance
• Own transportation and vehicle (for hybrid work)

Key Competencies
• Excellent written and verbal communication
• Strong clients focus and customer service mindset
• Team player with organizational skills
• Ability to multitask and manage time effectively
• Honest and attentive to detail
• Efficient interpersonal skills