Job Details

Maintain an inventory of vacancies, reservations, and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.

Job Description

Progression to senior positions such as accommodations manager is possible with additional training and experience.