Job Details

Title: System Technical Support Analyst

Employer: Deva Applications Ltd.
Address: 82/1033 Youville Dr.West NW,Edmonton, ABT6L 6V9

Wages: $28.25/hour

Vacancies: 2 vacancies

Joining: As soon as possible

Employment type: Permanent employment, Full time
35 to 40 hours /week

Employment conditions: Morning, DayEmployment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Youth


HOW TO APPLY
By email
devaapplicationsjobs@gmail.com

The employer accepts applications from:
• Canadian citizens and permanent residents of Canada.
• Other candidates with or without a valid Canadian work permit.

Job Description

Overview
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Responsibilities
Tasks
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Provide customer service
Experience and specialization
Computer and technology knowledge
• Networking software
• Internet
• Desktop applications
Benefits
Health benefits
• Health care plan