Job Details

Salary: $29.60
Hours: 35 to 40 hours per Week
Terms of employment: Permanent employment Full time
Start date: Starts as soon as possible
Vacancy: 1
How to apply
By email
support@indocan.systems

Job Description

Overview
Languages
English

Education
College/CEGEP

Experience
1 year to less than 2 years

Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide customer service

Additional information
Work conditions and physical capabilities
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking

Personal suitability
Accurate
Client focus
Organized
Team player
Time management