Job Details

Position: User support technician
Company: Sam Sandhu Computers
Address: 9303 34 AVE NW Edmonton, AB T6E 5W8
Wage: $30.00 hourly
Number of working hours: 35 hours per Week
Number of vacancies: 1
Joining date: As soon as possible
Job type: Permanent employment, Full time
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years

Job Description

Tasks
-Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
-Consult user guides, technical manuals and other documents to research and implement solutions
-Provide advice and training to users in response to identified difficulties
-Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-Provide business systems, network and Internet support to users in response to identified difficulties
-Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail

Personal suitability
Accurate
Efficient interpersonal skills
Judgment
Organized
Team player

How to apply
By email
sscomputers.edmonton@gmail.com